Everything You Need to Scale Support
Built for modern businesses that need AI efficiency with human touch
AI Agents
Configure intelligent AI agents with custom instructions, voice options, and behavior settings.
Multi-Channel Support
WhatsApp, web chat, and phone calls - all managed in one unified platform.
AI ↔ Human Handoff
Seamless transition between AI automation and human agents with one click.
Customer Pipeline
Track customer journey from first contact to conversion with customizable stages.
Task Automation
AI-generated tasks with custom fields, subtasks, and team assignments.
Call Management
Integrated call logs, transcripts, recordings, and evaluation in conversation timeline.
Simple Process
From Setup to Scale in Minutes
No technical expertise required. Get started in 4 simple steps.
01
Configure Your AI Agent
Set up your AI agent with custom instructions, voice, language, and behavior for each channel.
02
Connect Your Channels
Integrate WhatsApp Business, embed web widget, and configure phone numbers - all in minutes.
03
AI Handles Conversations
AI agent automatically responds to customers, qualifies leads, and creates tasks.
04
Human Takes Over When Needed
One-click switch from AI to human control. Full conversation context maintained.
Integrations
Connect Every Channel
Unified platform for all customer touchpoints
WhatsApp Business
MessagingWeb Widget
WebPSTN Calls
Phonen8n Webhooks
AutomationFAQ
Frequently Asked Questions
Everything you need to know about Fedna AI